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How to Get a Job as a American Express Travel Consultant (Agent)

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My mother once told me this – “Everyone has to work so why not work where you get perks you like”. She made a lot of sense.
While working in college I worked for Ticketron and was able to see concerts and plays for free so that was a great perk.
When I got ready to start working full time I went straight to the airlines and worked in that sector of the travel industry for over 10 years.
I was accustomed to the travel benefits so I stayed in the industry and switched over to being a travel agent.

Instructions

  1. You do not need to go to a specialized travel school. Many travel companies will train you. American Express has a program called TEP
    Travel Education Program and they will train you to be a corporate travel agency. You get paid for training and get benefits from day one.
  2. What are they looking for? Clear, pleasant speaking voice. Does your smile shine through? Are you easy to understand?
  3. Basic keyboard skills – typing of about 30 wpm would help you
  4. Use the STAR technique – that is how Amex interviews. If you know how to respond to their questions you are one step ahead of the game.
  5. Learn airport and city codes. They will teach them to you but knowing them in advance will help you with your interview and with the training
  6. Check all the employment websites – Indeed.com is a good one. Go directly to the travel companies websites and fill out applications even if there is not a current opening.
  7. Network – join plaxo and linkdin and find out if any of your friends and family know anyone they can introduce you to.