How to Get a Job as a American Express Travel Consultant (Agent)
My mother once told me this – “Everyone has to work so why not work where you get perks you like”. She made a lot of sense.
While working in college I worked for Ticketron and was able to see concerts and plays for free so that was a great perk.
When I got ready to start working full time I went straight to the airlines and worked in that sector of the travel industry for over 10 years.
I was accustomed to the travel benefits so I stayed in the industry and switched over to being a travel agent.
- You do not need to go to a specialized travel school. Many travel companies will train you. American Express has a program called TEP
Travel Education Program and they will train you to be a corporate travel agency. You get paid for training and get benefits from day one.
- What are they looking for? Clear, pleasant speaking voice. Does your smile shine through? Are you easy to understand?
- Basic keyboard skills – typing of about 30 wpm would help you
- Use the STAR technique – that is how Amex interviews. If you know how to respond to their questions you are one step ahead of the game.
- Learn airport and city codes. They will teach them to you but knowing them in advance will help you with your interview and with the training
- Check all the employment websites – Indeed.com is a good one. Go directly to the travel companies websites and fill out applications even if there is not a current opening.
- Network – join plaxo and linkdin and find out if any of your friends and family know anyone they can introduce you to.